The Complaints Board members include a minimum of one consumer representative, two NZAS members, and a lawyer.

Complaints Board

Chris Peychers

NZAS Member

Chris Peychers completed an MSc at Canterbury University which included a thesis on noise-induced hearing loss. In 1981 he attained a Dip.Aud from Melbourne University. He subsequently spent thirteen years as charge hospital audiologist in Hawkes Bay before moving into private work with his business, Audiological Services. He has been active in the Society including two terms as President. In 2013 Chris sold his business and worked part-time before retiring in 2019.

Suzanne Purdy

NZAS Member

Dr Suzanne Purdy is an audiology representative on the Complaints Board. She is Professor and Head of School of Psychology at the University of Auckland. She trained as an audiologist at the University of Melbourne in 1981 and worked as an audiologist at Auckland Hospital before starting her research and academic career. She has taught professional ethics to audiology and speech language therapy Masters students and audiologists.

Dianne Wepa

Consumer Representative

Dr Dianne Wepa is an independent community representative on the Complaints Board. She is of Ngāti Kahungunu descent and has a background in Maori health, mental health social work, clinical/cultural supervision and nursing education. She is an Associate Professor Mental Health with affiliations to the University of Bradford UK, University of South Australia and Auckland University of Technology.

Hazel Armstrong


Hazel is the convenor and legal advisor for the Complaints Board, supported by Kristen Thompson. She is a partner in the firm Armstrong Thompson. She has experience in ensuring that the principles of natural justice are adhered to when undertaking enquiries. She specialises in ACC, health and safety and employment law.